Safe payment

The data is transmitted via SSL encryption. For payments with credit and debit cards, you are required to enter the CVV (Card Verification Value), a code printed on the card that serves as a security measure during electronic commerce transactions.

Returns

If you are not agree with your purchase, as you receive the order, you can return it, provided that the product is  not used, and it must be in the same conditions that you received it.

We remind you that in making use of your right of withdrawal, will be made the refund of the money paid for the products / s purchased / will include the amount of the purchase and if they had existed, the costs of delivery in the least expensive mode of ordinary delivery, deducting the cost of shipping returned to our facilities.

In case you receive a wrong order, please contact with us.

If you have any question you can contact with our customer service (info@fffworld.com)

Guarantee

All the items we offer in our online store have the official guarantee All the items offered on our website have the official guarantee in the legally established terms, for a period of two years from the date of delivery. The warranties do not include the deficiencies caused by negligence, blows, use or improper manipulations, nor materials subject to wear by normal use. In those incidents that justify the use of the guarantee, the substitution of the item, discount or return, in the legally established terms will be chosen. To make use of the guarantee, it is essential to present the proof of purchase.If the item purchased through our website does not work correctly, you can contact our Customer Service,  our staff will advise you personally.

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